Privacy Policy

We use the information we collect for the following purposes:

• Providing insurance quotes and processing applications
• Servicing your insurance policies
• Communicating with you about your coverage
• Conducting marketing, research, and analysis to improve our services

When you submit a quote request, contact message, or policy-service request through this website:

• Your submission is stored in our secure database and emailed to our team so an agent can follow up.
• We use trusted service providers to host that database and deliver the email. They process the data only to provide these services to us.
• We use the information solely to respond to your request and service your insurance needs. We do not sell your personal information.

We use a limited set of cookies and analytics tools to understand how the site is used and where visitors come from:

• Privacy-friendly, cookieless web analytics that measures aggregate traffic without tracking you across other sites.
• A first-party cookie that records how you arrived (for example, a marketing campaign link) so we can measure which efforts help people find us. This information is not sold or shared for cross-site advertising.
• Google Analytics, which uses cookies, is loaded only after you consent through the on-site notice, and you can decline.
• You can control cookies through your browser settings; declining analytics cookies does not affect your ability to use the site or request a quote.

To protect our forms from spam and abuse, we use Google reCAPTCHA. reCAPTCHA collects hardware and software information and sends it to Google for analysis. Your use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

We keep the information you submit for as long as needed to respond to your request, service your policies, and meet our legal and recordkeeping obligations, after which it is deleted or de-identified. You may contact us to ask about or request deletion of your information, subject to any legal requirements.

If you opt in to receive text messages from BlackArrow Insurance, your opt-in data and consent will not be shared, sold, or transferred to any third parties under any circumstances. We maintain strict privacy compliance with all text messaging communications.

We may disclose your personal information in the following situations:

• When required by law or legal process
• When necessary to protect our rights, safety, or property
• With third-party service providers who assist us in delivering requested services

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review the privacy policies of any third-party sites you visit.

Our website is not designed for or directed at users under the age of 18. We do not knowingly collect personal information from minors.

We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.