Legal
Privacy Policy
Black Arrow Financial Group (“BlackArrow Insurance,” “we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors.
Last updated: October 7, 2026
Terms of ServiceContents
Information We Collect
We collect personal information that you voluntarily provide to us, including but not limited to:
- Names, addresses, phone numbers, and email addresses
- Information regarding your insurance needs and preferences
- Website usage data such as the pages you visit and the actions you take
How We Use Your Information
We use the information we collect for the following purposes:
- Providing insurance quotes and processing applications
- Servicing your insurance policies
- Communicating with you about your coverage
- Conducting marketing, research, and analysis to improve our services
How Your Form Submissions Are Handled
When you submit a quote request, contact message, or policy-service request through this website:
- Your submission is stored in our secure database and emailed to our team so an agent can follow up.
- We use trusted service providers to host that database and deliver the email. They process the data only to provide these services to us.
- We use the information solely to respond to your request and service your insurance needs. We do not sell your personal information.
Spam Protection (reCAPTCHA)
To protect our forms from spam and abuse, we use Google reCAPTCHA. reCAPTCHA collects hardware and software information and sends it to Google for analysis. Your use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
Data Retention
We keep the information you submit for as long as needed to respond to your request, service your policies, and meet our legal and recordkeeping obligations, after which it is deleted or de-identified. You may contact us to ask about or request deletion of your information, subject to any legal requirements.
Text Messaging Consent & Privacy
If you choose to opt in to text messaging, we use the mobile number you provide to send conversational messages about your quote or policy service. Message frequency varies, and message and data rates may apply.
- Text messaging is optional. You may opt out at any time by replying STOP to a text message. Reply HELP for help, or contact our office through the contact information on this website.
- Mobile information and text messaging opt-in data and consent are not sold or shared with third parties or affiliates for marketing or promotional purposes.
- We use service providers to store your form submission, notify our team, and deliver messages. They may process the information only to provide those services to us.
Disclosure of Information
We may disclose your personal information in the following situations:
- When required by law or legal process
- When necessary to protect our rights, safety, or property
- With third-party service providers who assist us in delivering requested services
Security of Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our website is not designed for or directed at users under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Have questions about this policy?
Contact us at admin@blackarrowfg.com