About BlackArrow
Our Story
Two offices, one job: get Eastern North Carolina the right coverage from the right carrier, and be there when a claim comes.
Who we are
A Trusted Name in Eastern North Carolina Insurance
When something goes wrong — a wreck, a storm, a claim at the worst possible time — you don’t want to be routed through a call center. You want someone local who already knows your policy and picks up the phone. That’s the agency we’ve built in Eastern North Carolina.
We’ve done this for more than twenty years as a locally owned, independent shop. Independent is the part that matters: we answer to the people we insure, not to one company’s sales targets, so the advice you get is about your coverage rather than this quarter’s quota.
Founded in 2002 by Scott Baldwin, originally under the name Iventure, the company has grown into an established independent agency in Greenville, NC, and has expanded to serve clients from our Whiteville office as well.
2002
Founded
20+
Years of Service
2
Office Locations
20+
Carrier Partners
Why BlackArrow
Why Clients Choose Us
Local Expertise
We live and write policies here, so we know coastal wind, flood zones, and what NC actually requires.
Multi-Carrier Access
We run your coverage past 20+ carriers and bring back the ones that actually fit — not a single company’s pitch.
One Agent, Every Time
You work with the same person year to year — someone who knows your policy without pulling the file.
Home, Auto & Business
Personal, commercial, and property coverage handled by one agency — so your policies work together, not against each other.
Leadership
Meet Our Owners
Scott Baldwin
Co-Owner
Founded BlackArrow in 2002, originally called Iventure, and has grown it into an established independent agency serving Greenville and, later, Whiteville. Scott's vision and leadership have driven the company's growth and commitment to client service.
Perry Friend
Co-Owner / Broker
Perry brings extensive mortgage industry experience to BlackArrow, where he met Scott and Russell. He focuses on finding the right coverage solutions for clients and enjoys family time, his son's sports events, and church activities.
Russell Smith
Co-Owner
With over 30 years in mortgage lending, Russell emphasizes three core principles: Communication, Execution, and Relationships. He is passionate about helping clients achieve their financial goals through the right insurance protection.
Our team
The People Behind BlackArrow
Jenny Nealey
Licensed Agent (NC & SC)
Jenny brings 24 years of customer service experience and over 17 years as a Property & Casualty agent. A Columbus County native, she is married with three sons and is active in her community through Sunday school and Boy Scouts.
Adam Jernigan
Licensed Agent (NC & SC)
Adam is a life insurance specialist based in the Whiteville, NC office. He is passionate about client education, ensuring every customer makes informed decisions about their insurance coverage.
Taylor Sasser
Customer Service Representative
Taylor brings 12 years of state service experience to BlackArrow. She joined the insurance industry in 2022, specializing in life insurance and expanding into property and casualty coverage.
Macelynn Hines
Customer Service Representative
Macelynn is a proud mother who prioritizes family time and faith. She is a beach enthusiast committed to an active lifestyle and providing excellent customer service.
Autumn Hensley
Customer Service Representative
Autumn is part of the BlackArrow Insurance team, supporting clients with responsive service and day-to-day account assistance.
Stone Baldwin
IT Management
A technology enthusiast since age 12, Stone graduated from UNC Wilmington in 2022 with a degree in Management Information Systems. He is active in sports and church, and manages BlackArrow's technology infrastructure.
Our offices
Visit Us
Greenville Office
905 Conference Dr. 2B
Greenville, NC 27858
Monday–Friday 9:00am–5:30pm
Saturday–Sunday Closed
Whiteville Office
301 Liberty St. Ste 101
Whiteville, NC 28472
Monday–Friday 9:00am–5:00pm
Saturday–Sunday Closed
Ready to Get Started?
Let our team of experienced professionals help you find the right coverage for your needs.